Tuuko offers several membership programs for Freelancers and Agencies. For purposes of this Agreement, “Member” or “you” means a Freelancer or Agency participating in a membership program.
Each membership program includes a certain number of “Connects,” which reserve monthly capacity for you to submit proposals for Clients’ posted Projects, as described on the Site. If you are a paying Member, you have the right to purchase additional Connects at any time, subject to a cap determined by your membership program and other criteria. Connects you do not use by the end of the month do not carry over into the next month, unless you have a paid membership, in which case you may rollover up to two times the monthly allotment of Connects. The conditions under which unused Connects will rollover into the next month may vary from time to time and will depend on your membership program.
Tuuko reserves the right to change membership fees, change the monthly number of Connects included in each membership program, change the price for additional Connects or institute new fees at any time, in each case upon reasonable notice posted in advance on the Site. No refunds of fees already paid will be given. If Tuuko exercises its right to cancel a membership, Tuuko will not refund the membership fee already paid.
Where applicable, Tuuko may also collect Taxes (such as value added tax (VAT)) on membership fees and the cost for Connects, as set forth in the User Agreement.
3. AUTOMATIC MEMBERSHIP RENEWAL
You must pay your Tuuko membership fees through your Tuuko Escrow Account. The membership billing period begins on the date that Tuuko receives payment. Tuuko membership fees are calculated from the beginning of that billing period. Tuuko automatically renews your Tuuko monthly membership, and you irrevocably authorize and instruct Tuuko Escrow Inc. to make the required monthly payments to Tuuko on your behalf. Automatic renewal occurs on the first day after the expiration date.
4. CHANGES TO MEMBERSHIP PROGRAM
If you change your membership program, the new program and, new billing period will be based upon the date Tuuko receives payment of the new membership fee. If you upgrade a membership, it will result in a new billing date effective upon the date of payment of the additional fees and, if applicable, will result in a credit of the unused portion of the existing category membership fees. If you downgrade a membership, you will not receive a refund or credit for the fees already paid. The downgrade will go into effect at the beginning of the next billing period. Tuuko reserves the right to modify its membership programs at any time, upon reasonable notice posted in advance on the Site.
For more information on upgrading, downgrading, or canceling your membership, check the Site or contact Customer Support.